Cloud SWG: General Product Maintenance (Multiple Americas POPs) June 02 - 06, 2025

Broadcom will perform general maintenance to the Cloud SWG POPs in Mexico City, Mexico (GMXMC), Buenos Aires, Argentina (GARBA), Montreal, Canada (GCAMO), Portland, Oregon (GUSPO) and Sao Paulo, Brazil (GBRSP) on June 02, 2025, starting at 21:00 UTC and completing on June 06, 2025 at 07:00 UTC. Please refer to the details below for location-specific information.

Impact

• Expect the site to be completely unavailable during the maintenance window
• No IP address changes will occur with this maintenance
• Carefully review the information below to avoid disruption of service

Timing

• Buenos Aires, Argentina (GARBA): June 02, 2025, 21:00 UTC - June 03, 2025, 03:00 UTC
• Mexico City, Mexico (GMXMC): June 03, 2025, 03:00 UTC to June 03, 2025, 09:00 UTC
• Montreal, Canada (GCAMO): June 04, 2025, 02:00 UTC to June 04, 2025, 08:00 UTC
• Portland, Oregon (GUSPO): June 05, 2025, 03:00 UTC to June 05, 2025, 09:00 UTC
• Sao Paulo, Brazil (GBRSP): June 06, 2025, 01:00 UTC to June 06, 2025, 07:00 UTC

Required Action by Connection Method

• IPsec: Switch to your secondary tunnel prior to the maintenance window
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window
• Agent: no actions required

Technical Support

Experiencing issues? Contact technical support by visiting here.

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