VIP Maintenance June 24, 2022

Friday, 24 June 8 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Symantec, a division of Broadcom, is performing maintenance starting on June 24, 2022 at 00:30 UTC, for a duration of 8 hours.


We are updating the VIP Service to add the following new features. Service updates occur during the first 30 minutes. The remainder of the maintenance window is used for monitoring. There is no expected downtime and end users should not experience changes when using VIP.

  • This release adds a detail message to error message 0x600D: OPERATION_NOT_ALLOWED_IN_CURRENT_CRED_STATE if a user is locked out for too many failed push authentication attempts with a push-enabled credential.
  • This release adds the VIP integration for Epic Hyperdrive. Download the Epic Hyperdrive plug-in for VIP from the VIP Manager Download page.
  • This release includes library upgrades for Intelligent Authentication (IA).

This release also includes bug fixes.

For information on the new functionality introduced in this release, and for links to the documentation, see the VIP Authentication Services 2022.June.01 Release Notes.

Began at:

Affected components
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • Voice Delivery
    • User Authentication SAML Service
    • SMS Delivery
    • Mobile Push Delivery
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication