Resolved
Resolved
After 8 hours and 22 minutes

This incident has been resolved.

Recovering

Between 12:34 UTC and 13:26 UTC we are aware that some customers experienced slowness in loading pages within the Cloud Portal. Pages impacted include 'Incidents' and 'Investigate'.

We have identified the issue and a fix was implemented. We will monitor the Cloud Portal and provide updates as soon as new information becomes available.

Please note that all other aspects of our service remained functional and devices remain protected.

Began at:

Affected components