ENDPOINT STANDARD in US 1, 2, 5 - CDC Reputation Services degraded

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue. Next update in 3 hours.

We are continuing to work on a fix for this issue. Next update in 8 hours.

We are continuing to work on a fix for this issue. Next update in 2 hours.

Description: Cloud Reputation Services utilized by ENDPOINT STANDARD may be unavailable or in a degraded state. ENDPOINT STANDARD Sensor may be unable or take longer than normal to look up reputation of a new file found on an endpoint.

Customer Impact: Detection and Prevention capabilities of ENDPOINT STANDARD may be temporarily weakened, depending on policy settings, until normal operation of Reputation Services is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 3 hours or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team