Web Security Service Release Announcement

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Symantec will perform a service-wide deployment of the Web Security Service (WSS) on August 22, 2022, starting at 21:00 UTC for a duration of 4 hours. This is a revised notification for a previously communicated release announcement.

WSS Updates

• Web Protection customers now have Cloud Firewall Standard functionality.
• Portal-generated Response Pages now display more accurate client addresses with Proxy-Forwarding connections.

Impact

• During the maintenance period, administrators might need to re-authenticate to the portal.
• Real-time traffic filtering will not be impacted by this maintenance.
• Active log download sessions may experience a brief disruption, which can be resolved by retrying the download.
• Expect intermittent portal availability and existing authenticated sessions to be ended.
• Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.

Support

Questions? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com