HOSTED EDR Event Forwarder Degraded Functionality


VMware Carbon Black Engineering teams have resolved the issue and all services are operating as expected. This incident is resolved and there will be no further updates.


Fix has been implemented and we are monitoring the results.

Next Update : We are confirming with customers on the fix and will provide updates upon confirmations.


We are continuing to work on a fix for this issue.

Next Update: 90 minutes or upon earlier status change


We are currently experiencing a degradation in the HOSTED EDR Event Forwarder affecting our HOSTED EDR customers who are using the Event Forwarder. We are working diligently to restore the service back to normal functionality.

As the issue has been identified, we are working on the fix and plan to deploy when confirmed.

Impact : Impacted customers may not see the expected data output from their Event Forwarder. However, this same data is available in the Hosted EDR web interface.

We thank you for your patience as we identify and resolve the issue.

For any incident updates please visit

Next Update: 60 minutes or upon earlier status change

Carbon Black Team

Began at:

Affected components