Engineering has identified the cause and restored login via VMware's Cloud Services Platform. This incident has been resolved, and there will be no additional updates. If you have any questions, feel free to reach out to us at or contact your TAM.

Start Time: September 19, 2023 14:00 UTC End Time: September 19, 2023 19:30 UTC

Current Impact: None.


We are investigating an issue where attempting to login via VMware Cloud Services Platform is not working and returning a 500 error. The engineering team are working to identify the root cause of the issue. More updates will be provided as available.

Start Time: September 19, 2023 14:00 UTC End Time: N/A

Current Impact: Customers that access the platform via the VMware Cloud Services Platform portal will be unable to log in to the platform

Began at:

Affected components
  • VMware Cloud Services
    • VMware Tanzu
      • VMware Tanzu CloudHealth
        • AWS Data
        • Azure Data
        • Google Cloud Data
        • Oracle Cloud Data
        • VMware Cloud Data
        • Data Center
        • Partner Platform