Email Security.cloud Data Feed API Errors

Resolved
Resolved

The previous reported concern with Data Feed API has been resolved. The service is fully restored and there is no longer an impact to customers. This incident is resolved.

Monitoring

On April 4, 2020, between 08:00 UTC and 09:50 UTC, some customers provisioned to utilize the Email Threat Detection and Response (ETDR) (formerly known as ATP) service, may have received error messages or delays receiving data when querying the Data Feed API service. This issue has been resolved, all data is current and no telemetry data was lost.

Note that there was no impact to protection services, and all other aspects of our services remained functional. We continue to closely monitor customer connectivity and functionality of Data Feed API.

Began at:

Affected components