Secure Access Cloud Planned US Maintenance on August 24, 2020

Monday, 24 August 2 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Please be advised that the time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule • Start Date: August 24, 2020, at 07:30 UTC • End Date: August 24, 2020, at 09:30 UTC


On August 24, 2020, at 19:30 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 2 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

Impact During the maintenance window, customers may experience a temporary degradation of service.

Original Schedule

  • Start Date: August 24, 2020, at 19:30 UTC
  • End Date: August 24, 2020, at 21:30 UTC

  • Began at: