VIP Service Interruption
We have monitored the service for stability and this incident shall now be closed.
On September 19, 2024 between 19:10 UTC to 21:35 UTC (12:10 to 14:35 PST), VIP customers may have experienced service interruption when accessing/using the following VIP services:
- VIP Manager
- User Validation and Management APIs
- Authenticator Validation and Management APIs
We have performed a site switch to restore service. We continue to monitor the service for stability and provide updates as more information becomes available.
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VIP
- VIP Manager
- Authenticator Validation and Management APIs
- User Validation and Management APIs
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