Non-Production APJ & EMEA - Emergency Broker Rollback - CHG1348816

Thursday, 2 March 2 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


  • Group: Non-Production APJ & EMEA

  • Summary: This notification is to inform you that the Clarity SaaS team will be performing a rollback for the PPM Broker service as communicated during the February monthly maintenance (CHG1273669; CHG1273669).

  • Schedule: The maintenance will be performed at the time listed in this notice.

  • Service Availability: The service may be briefly unavailable within the duration of the maintenance. Although the duration of this maintenance is scheduled for 2 hours, we anticipate the duration to be shorter. You will be notified upon completion.

  • Impact: This maintenance will encompass a rollback of the PPM Broker Service. There will be no functionality changes.

  • Action Required: None

  • Reference ID: CHG1348816

  • Details: In an effort to address a recently identified issue with the recently deployed PPM Broker Service, the Clarity SaaS team is a rollback of this recently deployed service. The following issue is addressed as part of this maintenance activity:

    • DE68694 - Post Upgrade 16.1.1 File Store inaccessible KB Article

    If you have any questions please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003
      • Europe
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003