Cloud Portal Degraded Performance

Resolved
Resolved
After 8 hours and 3 minutes

The underlying issue has been addressed. This incident is resolved.

Recovering
After 56 minutes

We have implemented a temporary fix and service has been restored. We will continue to monitor and provide updates as new information becomes available.

Investigating

We are currently aware of customers experiencing slowness and/or intermittent errors in loading pages within the Portal. Pages impacted include 'Incidents' and 'Investigate' pages.

We are investigating with the highest priority and will provide updates as soon as new information becomes available.

Please note that all other aspects of our service remains functional and devices remain protected.

Began at:

Affected components