Broadcom will perform general maintenance to the Cloud SWG service in Shanghai (ACNSH) POP.
The maintenance window will run from October 23, 2024 at 15:00 UTC, with a completion date/time of October 23, 2024 at 21:00 UTC.
Impact
Expect the site to be completely unavailable during the maintenance window.
Required Action by Connection Method
WARNING: Any customer, regardless of connection method, with a configuration pointing to a specific site or IP address must manually failover to a secondary site during the migration window to avoid an outage. Explicit redirection should never point to an IP address. Only IPsec connections should be directed to IP addresses.
Reporting Problems
If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security or on the main Web Security Service Portal page at https://portal.threatpulse.com/ For real time updates and status visit and subscribe to Broadcom Service Status: https://status.broadcom.com
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