Resolved
After 12 hours and 36 minutes

The previous reported concern with Data Feed API has been resolved. The service is fully restored and there is no longer an impact to customers. This incident is resolved.

Recovering
After 3 hours and 56 minutes

We have implemented a fix that has remediated the underlying cause of this incident. Customers should no longer experience delays.

We continue to closely monitor connectivity and functionality of Data Feed API. We will provide another update as additional information becomes available.

Investigating
After 1 hour and 19 minutes

We are continuing to investigate this issue.

Investigating

We are aware of a small subset of customers experiencing delays when querying the Data Feed API service.

We have engaged all appropriate resources and are working towards a resolution. Note that there is no impact to protection services, and all other aspects of our services remain functional. Historic data remains available and newer dataset will be available once the incident is resolved. We will provide further updates as new information becomes available.

Began at:

Affected components