Clarity SaaS Maintenance - December Monthly Maintenance APJ

12 hours
Scheduled
Scheduled

  • Group: Non-production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to your Non-production and Production Clarity SaaS applications during the entire duration of the maintenance. Performance of all environments may be degraded during the entire duration of the maintenance. Production and Non-Production Jaspersoft reporting will be down for the entire duration of the maintenance.

  • Impact: No functionality updates are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your Non-production and Production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs, Interfaces, and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: See Below

  • Details: The below disruptive activity will be performed during this maintenance:

    • BCR8187163: Update expiring certificate for https://clarityppm.saas.broadcom.com/
    • BCR8211814: Production / Non Production Quarterly security patching
    • BCR8200962: Production / Non Production Jaspersoft security patching

    If you have any questions regarding this maintenance, please contact Broadcom Support. To see the most current version of this notice please click on the “View the full notice” link below.

    Thank you,

    Clarity SaaS Team

    • Affected components
    • Clarity SaaS
      • Asia Pacific
        • Production-AU1-001
        • Production-AU1-002
        • Production-AU1-003
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003