app-18 - infrastructure migration - September 21st, 2023

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom Engineering is re-scheduling this maintenance window to the same time on September 27th. We apologize for any inconvenience this may cause.

As a part of Broadcom Engineering’s ongoing infrastructure maintenance and improvement, the app-18 application node will be transitioned to new cloud infrastructure on September 21st, 2023, from 12pm to 2pm EDT.

During this time:

• The app-18 application node will be unavailable, including the AppNeta WebUI and API
• The maintenance will not produce any gaps in your Delivery or Usage monitoring history, however there will be a gap in your Experience monitoring history during this time
• Note that network paths frequently moving in and out of violation for the duration of the deployment may lose up to 1 hour of historical data; however, events will not be lost, only delayed to the end of the migration window.
• Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
• Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed

Once complete, public access to the app-18 application node will be moved to a new IP address (34.73.212.49), but no other changes should be noticeable to the end-user.

Additional information available in the AppNeta SaaS Migration Notice