Directory Server Traffic Loss

The Mastercard directory server traffic loss issue is now resolved.

The RCA will be published in due course; please reach out to support or your CSM for further information.

We are currently implementing a fix for the loss of traffic from Mastercard directory server and expect services to be restored very soon.

We will provide you with an update as soon as the issue has been remedied or in 30 minutes.

We have identified the ongoing Mastercard directory server traffic loss problem, beginning at 13:20PM GMT 07/30/2021 impacting only EMV3DS transactions. We are implementing a fix and expect service to be restored shortly.

We are working on resolving the issue and will provide you with an update as soon as the issue has been remedied or in 30 minutes.

We are currently experiencing complete traffic loss from the Mastercard directory server as of 13:20PM GMT 07/30/2021 impacting only EMV3DS transactions.

We are working to resolve the issue and will provide an update on any progress or in 30 minutes.

We are currently experiencing complete traffic loss from the Mastercard directory server as of 13:20PM GMT 07/30/2021 impacting only EMV3DS transactions.

We are working to resolve the issue and will provide an update on any progress.

We are currently experiencing latency from Mastercard directory server as of 13:20PM GMT 07/30/2021 impacting EMV3DS transactions.

We are working on identify a root cause and will provide an update in approximately 30 minutes.