Resolved
Resolved

The issue with Device Services is now resolved.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

Our technical teams continue to work on creating a fix.

Next Update: 3 hours or upon status change.

We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Identified

Our technical teams have identified an issue and are working towards creating a fix.

Next Update: 60m

We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Investigating

Description: Connection from Cb Defense 06 Sensor to Cb Defense 06 Backend may be unavailable or fail intermittently. Cb Defense 06 Sensor may be unable to upload latest events from an endpoint, look up reputation of a new file or receive a configuration change from Cb Defense 06 Backend.

Security Impact: Detection and Prevention capabilities of Cb Defense 06 may be temporarily weakened, depending on policy settings, until normal operation of Device Services is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components