Cb Defense 05 Device Services and Dashboard degraded performance

Resolved
Resolved

The issue with Cb Defense 05 Device Services and Dashboard is now resolved. All systems are functioning per normal operation.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Investigating

Description: Connection from Cb Defense 05 Sensor to Cb Defense 05 Backend may be unavailable or fail intermittently. Cb Defense Sensor 05 may be unable to upload latest events from an endpoint, look up reputation of a new file or receive a configuration change from Cb Defense 05 Backend. Cb Defense 05 UI may take longer than normal to populate or fail to load intermittently. Cb Defense 05 org Administrators may be unable to log in. Cb Defense 05 Dashboard may be unavailable.

Security Impact: Detection and Prevention capabilities of Cb Defense 05 may be temporarily weakened, depending on policy settings, until normal operation of Device Services is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 5
        • Dashboard
        • Device Services