CB Defense 05 Dashboard, Device Services, and Event Processing Degraded

The issue with Cb Defense 05 Event Processing degraded is now resolved. All systems are functioning per normal operation.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

The root issue has been resolved and systems are recovering. Our teams are continuing to monitor until the issue fully resolves.

We anticipate all systems will be functioning per normal operation in approximately 30 minutes.

We thank you for your patience.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Our teams continue monitoring until the issue fully resolves.

Event Processing continues to be impacted, however the latency has been isolated and we are continuing to see improvement.

Next Update: 3 hours or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Our teams continue monitoring until the issue fully resolves.

Event Processing continues to be impacted, however the latency has been isolated.

Next Update: 3 hours or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Our teams continue monitoring until the issue fully resolves. The summary of the impacted components is below.

Dashboard: From 12:00 PM – 1:12 PM, some elements of CB Defense 05 UI may have taken longer than normal to populate or fail to load intermittently.

Device Services: From 11:50 AM – 12:17 PM, Cb Defense 05 Sensor may have been delayed uploading latest events from an endpoint.

Event Processing: Currently, there is an Event Processing delay for up to 1% of devices/endpoint data submitted to Cb Defense 05 Backend.

Next Update: 3 hours or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

We have implemented a solution and are monitoring until the issue is fully resolved.

Description: Some elements of CB Defense 05 UI may take longer than normal to populate or fail to load intermittently.

Security Impact: Detection and Prevention capabilities of CB Defense 05 are unaffected.

Next Update: 3 hours or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Our teams continue their investigation of this issue.

Description: Some elements of CB Defense 05 UI may take longer than normal to populate or fail to load intermittently.

Security Impact: Detection and Prevention capabilities of CB Defense 05 are unaffected.

Next Update: 60m or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

We are continuing to investigate this issue.

Description: Some elements of CB Defense 05 UI may take longer than normal to populate or fail to load intermittently. CB Defense 05 org Administrators may be unable to log in. CB Defense 05 Dashboard may be unavailable.

Security Impact: Detection and Prevention capabilities of CB Defense 05 are unaffected.

Next Update: 60m or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense