Resolved

The issue with Cb Defense 05 Event Processing is now resolved. All systems are functioning per normal operation.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Monitoring

We have identified the issue and are monitoring a deployed fix.

CB Defense 05 Backend may continue to take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Events and/or Alerts in CB Defense 05 Dashboard may populate with a delay.

Any dashboard components which previously failed to load are now loading.

Next Update: 4 hours or upon earlier status change.

We thank you for your patience.

Carbon Black Team

Identified

We continue to work diligently to restore the service back to normal performance. We thank you for your patience as we drive towards resolving this issue.

Next Update: 3 hours or upon earlier status change.

We thank you for your patience.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

We are continuing to investigate this issue.

Investigating

Description: CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Events and/or Alerts in CB Defense 05 Dashboard may populate with a delay or fail to load.

Security Impact: Prevention capabilities of CB Defense 05 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 5
        • Dashboard
        • Event Processing