Carbon Black Cloud Workload Protection - US Vulnerability Assessment Service Degraded

Resolved
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Thank you Carbon Black Team

Update

Various Vulnerability Assessment related functions such as Re-Assess may fail or have degraded performance. Vulnerability Assessment for new Workloads may not be available. We are still implementing a fix for this issue.

We thank you for your patience as we work to resolve the issue.

Carbon Black Team

Update

Various Vulnerability Assessment related functions such as Re-Assess may fail or have degraded performance. Vulnerability Assessment for new Workloads may not be available. We are still implementing a fix for this issue.

We thank you for your patience as we work to resolve the issue.

Carbon Black Team

Update

Various Vulnerability Assessment related functions such as Re-Assess may fail or have degraded performance. Vulnerability Assessment for new Workloads may not be available. We are still implementing a fix for this issue.

We thank you for your patience as we work to resolve the issue.

Carbon Black Team

Update

Vulnerability Assessment UI is back online, Users can now see existing Vulnerability data.

Various Vulnerability Assessment related functions such as Re-Assess may fail or have degraded performance. Vulnerability Assessment for new Workloads may not be available. We are still implementing a fix for this issue.

We thank you for your patience as we work to resolve the issue.

Carbon Black Team

Update

We are still implementing a fix for this issue. We thank you for your patience as we work to resolve the issue.

Carbon Black Team

Update

We are still implementing a fix for this issue. Next Update: 60 minutes or upon earlier status change We thank you for your patience as we work to resolve the issue. Carbon Black Team

Update

We are still implementing a fix for this issue. Next Update: 60 minutes or upon earlier status change We thank you for your patience as we work to resolve the issue. Carbon Black Team

Investigating

CARBON BLACK CLOUD WORKLOAD PROTECTION - US Vulnerability Assessment Service is currently degraded. Some customers may experience intermittent failure for Workloads. Various Vulnerability Assessment related functions such as Export, Re-Assess may fail or have degraded performance. Vulnerability Assessment for new Workloads may not be available. Vulnerability Assessment updated data will not get reflected on UI.

Security Impact: The detection and reporting of new vulnerabilities may be delayed. There will be no data loss (only a delay).

Next Update: 60 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • WORKLOAD PROTECTION
      • US 1
        • Vulnerability Assessment Service
      • US 2
        • Vulnerability Assessment Service
      • US 5
        • Vulnerability Assessment Service