Resolved

This incident has been resolved.

Monitoring

All functionalities have been restored and we are monitoring the results.

Next Update: 60 minutes or upon earlier status change

Identified

We've identified an issue and are working to resolve it. Some functionality has been restored.

Next update: 60 minutes

Investigating

We are continuing to investigate the issues with Live Response.

Next update in 60 minutes.

Investigating

Description: CARBON BLACK CLOUD Live Response - US Live Response is currently unavailable. Customers will not be able to initiate Live Response sessions.

Security Impact: Security efficacy is not compromised due to this issue.

Next Update: 60 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • AUDIT & REMEDIATION
      • US 1
        • Audit & Remediation Live Response