Carbon Black Cloud Workload Protection Services Unavailable - US

Wednesday, 14 June 3 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is still in progress. We will provide updates as necessary.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Maintenance will begin as scheduled in 60 minutes.

Scheduled

Description: CARBON BLACK CLOUD WORKLOAD PROTECTION - US

Customers may experience intermittent issues like Cloud registration for Appliance failure, previously registered appliances may not display on Workloads or API Access pages. Appliance health data may not display in vSphere. Sensor installation can be triggered but may not begin. Customers may also experience intermittent failure during registering, installing, or uninstalling Workload sensors. Also, there may be intermittent delay in Workload inventory update, or it be unavailable in Carbon Black Cloud and vSphere Carbon Black Plugin. Registration, installation, and uninstallation statuses may not update in Carbon Black Cloud or vSphere Carbon Black Plugin.

Security Impact: The prevention capabilities of Workload sensors are unaffected. New installation of Workload sensors may not be possible.

Began at:

Affected components
  • Carbon Black
    • WORKLOAD PROTECTION
      • US 1
        • Appliance Service
        • Inventory Service
        • Life Cycle Management Service
      • US 2
        • Appliance Service
        • Inventory Service
        • Life Cycle Management Service
      • US 5
        • Appliance Service
        • Inventory Service
        • Life Cycle Management Service