Carbon Black Cloud - Unavailable in Japan Region

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We continue to monitor the service and we will provide updates as soon as new information becomes available.

Monitoring

Carbon Black services in Japan region are currently recovering.

Our engineering teams are monitoring the service for stability and we will provide updates as soon as new information becomes available.

Investigating

We are currently investigating an issue with Carbon Black Cloud. All Carbon Black services in the Japan region are currently unavailable due to an outage with a third party.

Our engineering teams are engaged and working to investigate the issue. We will provide updates as more information becomes available.

Began at:

Affected components
  • Carbon Black
    • AUDIT & REMEDIATION
      • JAPAN
        • Audit & Remediation Live Response
        • Audit & Remediation Public API
        • Audit & Remediation Result Processing
    • CONTAINER SECURITY
      • JAPAN
        • Enforcement (Data-plane) API Services
        • Event Processing
        • Image Scanning API Services
        • Management API Services
        • Notification Services
        • Setup Wizard
        • State API Services
    • DATA FORWARDER
      • JAPAN
        • Alert Forwarder
        • Data Forwarder Configuration API
        • Event Forwarder
    • ENDPOINT STANDARD / PREVENTION
      • JAPAN
        • API Services
        • CDC Reputation - Services
        • Cloud Analysis Service
        • Content Delivery Services
        • Dashboard
        • Device Services
        • Event Processing
        • Notification Services
        • VMware AppDefense Integration Service
    • ENTERPRISE EDR
      • JAPAN
        • Enterprise EDR Event Ingestion
        • Enterprise EDR Event Processing
        • Enterprise EDR Search
        • Enterprise EDR UBS
        • Enterprise EDR Watchlist and Reporting
        • Enterprise EDR Watchlist Processing
    • WORKLOAD PROTECTION
      • JAPAN
        • API Services
        • Appliance Service
        • Device Services
        • Event Processing
        • Inventory Service
        • Life Cycle Management Service
        • Public Cloud Account Management
        • Public Cloud AWS Collector Service
        • Public Cloud Ingestion Service
        • Public Cloud Inventory Service
        • Vulnerability Assessment Service