Carbon Black Enterprise EDR Event Processing Degraded Performance (North America (prod-us) Region)

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware of customers in the prod-us region currently experiencing delays in receiving EDR Events. We are actively investigating this issue and will provide updates as new information becomes available. Note that LiveOps services will also be unavailable until service restoration occurs.

Began at:

Affected components
  • Carbon Black
    • AUDIT & REMEDIATION
      • US 1
        • Audit & Remediation Live Response
      • US 2
        • Audit & Remediation Live Response
      • US 5
        • Audit & Remediation Live Response
    • ENTERPRISE EDR
      • US
        • Enterprise EDR Event Processing