Carbon Black: Audit & Remediation / Endpoint Standard / Prevention Degraded Performance

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have taken corrective actions and have seen improved behaviour in the environment. We continue to monitor the environment and assess root cause.

Investigating

We are continuing to investigate the issue. Carbon Black customers may experience intermittent issues logging into the Carbon Black console. Further, some issues accessing Live Response sessions may occur. We will provide updates as soon as possible.

Investigating

We are currently experiencing issues following our maintenance window. We are investigating the cause and will provide updates as new information becomes available. Please note that sensors continue to monitor and block threats on endpoints.

Began at:

Affected components
  • Carbon Black
    • AUDIT & REMEDIATION
      • US 1
        • Audit & Remediation Live Response
        • Audit & Remediation Public API
        • Audit & Remediation Result Processing
      • US 2
        • Audit & Remediation Live Response
        • Audit & Remediation Public API
        • Audit & Remediation Result Processing
      • US 5
        • Audit & Remediation Live Response
        • Audit & Remediation Public API
        • Audit & Remediation Result Processing
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • API Services
        • CDC Reputation - Services
        • Cloud Analysis Service
        • Content Delivery Services
        • Dashboard
        • Device Services
        • Event Processing
        • Managed Detection - Endpoint Standard Only
        • Notification Services
        • VMware AppDefense Integration Service
      • US 2
        • API Services
        • CDC Reputation - Services
        • Cloud Analysis Service
        • Content Delivery Services
        • Dashboard
        • Device Services
        • Event Processing
        • Managed Detection - Endpoint Standard Only
        • Notification Services
        • VMware AppDefense Integration Service
      • US 5
        • API Services
        • CDC Reputation - Services
        • Cloud Analysis Service
        • Content Delivery Services
        • Dashboard
        • Device Services
        • Event Processing
        • Managed Detection - Endpoint Standard Only
        • Notification Services
        • VMware AppDefense Integration Service