Carbon Black Cloud: ENDPOINT STANDARD / PREVENTION (EU(FRANKFURT) Region) Maintenance July 30, 2025

Wednesday, 30 July 8 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Please note a change in the customer impact below:

Updated Impact

Customers would experience issues in CBC Console Notifications & Exporting any data via console. Customers would experience issues in getting binary details information in investigate or over UBS API.

Customer should be refraining from exporting any data from the CBC console. Sensors will continue to monitor and prevent threats in your environment.

Scheduled

Carbon Black Cloud, a division of Broadcom, is doing a series of infrastructure updates in the EU (FRANKFURT) region beginning July 30, 2025, starting at 00:00 UTC, for a duration of 8 hours.

Impact

During the maintenance window, customers would experience issues in CBC Console Notifications & Exporting any data via console. Customer should be refraining from exporting any data from the CBC console.

Sensors will continue to monitor and prevent threats in your environment.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • EU
        • API Services
        • Dashboard
        • Notification Services
    • ENTERPRISE EDR
      • EU
        • Enterprise EDR UBS