Carbon Black Cloud Backend Maintenance - Nov 4-30, 2026
Scheduled backend maintenance for Carbon Black Cloud products will occur every Monday, Wednesday, and Thursday between November 4 and November 30, 2026. Each maintenance window will begin at 04:30 UTC, and last for 8 hours.
Impact
Existing Carbon Black Cloud organizations, sensors, policies and data will continue to work without interruption. No action is required from customers. We will notify each customer individually by email once their maintenance is complete.
During a maintenance window, new purchases, renewals and license quantity changes for the accounts being maintained may be delayed until the window ends.
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AUDIT & REMEDIATION
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US 1
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Audit & Remediation Live Response
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Audit & Remediation Public API
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Audit & Remediation Result Processing
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US 2
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Audit & Remediation Live Response
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Audit & Remediation Public API
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Audit & Remediation Result Processing
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US 5
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Audit & Remediation Live Response
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Audit & Remediation Public API
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Audit & Remediation Result Processing
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EU
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Audit & Remediation Live Response
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Audit & Remediation Public API
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Audit & Remediation Result Processing
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SYD
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Audit & Remediation Live Response
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Audit & Remediation Public API
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Audit & Remediation Result Processing
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JAPAN
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Audit & Remediation Live Response
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Audit & Remediation Public API
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Audit & Remediation Result Processing
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DATA FORWARDER
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US
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Alert Forwarder
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Data Forwarder Configuration API
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Event Forwarder
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EU
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Alert Forwarder
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Data Forwarder Configuration API
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Event Forwarder
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SYD
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Alert Forwarder
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Data Forwarder Configuration API
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Event Forwarder
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JAPAN
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Alert Forwarder
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Data Forwarder Configuration API
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Event Forwarder
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ENDPOINT STANDARD / PREVENTION
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US 1
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API Services
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CDC Reputation - Services
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Cloud Analysis Service
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Content Delivery Services
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Dashboard
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Device Control
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Device Services
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Event Processing
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Managed Detection - Endpoint Standard Only
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Notification Services
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US 2
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API Services
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CDC Reputation - Services
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Cloud Analysis Service
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Content Delivery Services
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Dashboard
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Device Control
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Device Services
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Event Processing
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Managed Detection - Endpoint Standard Only
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Notification Services
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US 5
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API Services
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CDC Reputation - Services
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Cloud Analysis Service
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Content Delivery Services
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Dashboard
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Device Control
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Device Services
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Event Processing
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Managed Detection - Endpoint Standard Only
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Notification Services
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EU
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API Services
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CDC Reputation - Services
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Cloud Analysis Service
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Content Delivery Services
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Dashboard
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Device Control
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Device Services
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Event Processing
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Notification Services
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SYD
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API Services
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CDC Reputation - Services
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Cloud Analysis Service
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Content Delivery Services
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Dashboard
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Device Control
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Device Services
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Event Processing
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Managed Detection - Endpoint Standard Only
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Notification Services
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JAPAN
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API Services
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CDC Reputation - Services
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Cloud Analysis Service
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Content Delivery Services
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Dashboard
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Device Control
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Device Services
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Event Processing
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Notification Services
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ENTERPRISE EDR
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US
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Enterprise EDR Event Ingestion
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Enterprise EDR Event Processing
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Enterprise EDR Search
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Enterprise EDR UBS
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Enterprise EDR Watchlist and Reporting
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Enterprise EDR Watchlist Processing
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EU
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Enterprise EDR Event Ingestion
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Enterprise EDR Event Processing
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Enterprise EDR Search
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Enterprise EDR UBS
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Enterprise EDR Watchlist and Reporting
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Enterprise EDR Watchlist Processing
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SYD
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Enterprise EDR Event Ingestion
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Enterprise EDR Event Processing
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Enterprise EDR Search
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Enterprise EDR UBS
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Enterprise EDR Watchlist and Reporting
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Enterprise EDR Watchlist Processing
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JAPAN
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Enterprise EDR Event Ingestion
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Enterprise EDR Event Processing
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Enterprise EDR Search
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Enterprise EDR UBS
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Enterprise EDR Watchlist and Reporting
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Enterprise EDR Watchlist Processing
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WORKLOAD PROTECTION
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US 1
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API Services
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CIS Benchmarks
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Device Services
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Event Processing
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Public Cloud Inventory
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VM Workloads
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Vulnerability Assessment Service
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US 2
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API Services
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CIS Benchmarks
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Device Services
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Event Processing
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Public Cloud Inventory
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VM Workloads
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Vulnerability Assessment Service
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US 5
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API Services
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CIS Benchmarks
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Device Services
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Event Processing
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Public Cloud Inventory
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VM Workloads
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Vulnerability Assessment Service
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EU
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API Services
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CIS Benchmarks
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Device Services
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Event Processing
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Public Cloud Inventory
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VM Workloads
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Vulnerability Assessment Service
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SYD
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API Services
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CIS Benchmarks
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Device Services
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Event Processing
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Public Cloud Inventory
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VM Workloads
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Vulnerability Assessment Service
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JAPAN
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API Services
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CIS Benchmarks
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Device Services
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Event Processing
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Public Cloud Inventory
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VM Workloads
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Vulnerability Assessment Service
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Identity and Audit Logs Services
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US
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Identity and Access Management (IAM)
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Audit Logs
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EU
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Identity and Access Management (IAM)
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Audit Logs
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SYD
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Identity and Access Management (IAM)
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Audit Logs
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JAPAN
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Identity and Access Management (IAM)
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Audit Logs
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