Carbon Black Cloud: ENDPOINT STANDARD / PREVENTION (US Region) Maintenance July 31, 2025

Thursday, 31 July 12 hours
Scheduled
Scheduled

Please note a change in the customer impact below:

Updated Impact

Customers would experience issues in CBC Console Notifications & Exporting any data via console. Customers would experience issues in getting binary details information in investigate or over UBS API.

Customer should be refraining from exporting any data from the CBC console. Sensors will continue to monitor and prevent threats in your environment.

Scheduled

Carbon Black Cloud, a division of Broadcom, is doing a series of infrastructure updates in the US 1, US 2 & US 5 region beginning July 31, 2025, starting at 01:00 UTC, for a duration of 12 hours.

Impact

During the maintenance window, customers would experience issues in CBC Console Notifications & Exporting any data via console. Customer should be refraining from exporting any data from the CBC console.

Sensors will continue to monitor and prevent threats in your environment.

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • API Services
        • Dashboard
        • Notification Services
      • US 2
        • API Services
        • Dashboard
        • Notification Services
      • US 5
        • API Services
        • Dashboard
        • Notification Services
    • ENTERPRISE EDR
      • US
        • Enterprise EDR UBS