Carbon Black Cloud - EU (FRANKFURT) region Maintenance May 05, 2025

Monday, 5 May — 8 hours
Scheduled
Scheduled

Carbon Black Cloud, a division of Broadcom, is doing a series of infrastructure updates in the EU (FRANKFURT) region beginning May 05, 2025 starting at 00:00 UTC, for a duration of 8 hours.

Impact

Customers would experience delay in Endpoint Standard Event processing, Live query Executions and Inventory updates for Public cloud and VM Workloads.

Required Action

Customers should refrain from making any of the following changes during this maintenance window:

  • Changes to the policies via API / Dashboard.
  • Create any new Live query executions.
  • Onboarding any new Public Cloud accounts.

Sensors will continue to monitor and prevent threats in your environment.

Affected components
  • Carbon Black
    • AUDIT & REMEDIATION
      • EU
        • Audit & Remediation Live Response
        • Audit & Remediation Public API
        • Audit & Remediation Result Processing
    • ENDPOINT STANDARD / PREVENTION
      • EU
        • API Services
        • Dashboard
        • Device Control
        • Event Processing
    • WORKLOAD PROTECTION
      • EU
        • Appliance Service
        • Inventory Service
        • Life Cycle Management Service
        • Public Cloud Account Management
        • Public Cloud AWS Collector Service
        • Public Cloud Ingestion Service
        • Public Cloud Inventory Service