April Monthly Maintenance

Saturday, 9 April — 12 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Maintenance will begin as scheduled in 60 minutes.

Scheduled

Schedule Update

Due to a time zone conversion error, the original notice for the Clarity SaaS April Monthly Maintenance had incorrect scheduling information. Please utilize the scheduling information below:

  • Schedule

    • Start time: April 9, 2022 at 10:00 UTC
    • End time: April 9, 2022, at 22:00 UTC
    • Scheduled

    The Clarity SaaS team will be performing scheduled monthly maintenance activity as listed below.

  • Schedule

    • Start time: April 8, 2022 at 18:00 UTC
    • End time: April 9, 2022, at 06:00 UTC

  • Service Availability: You will experience intermittent access to your Clarity SaaS applications

  • Details: The below disruptive activity will be performed during this maintenance:

    CHG0597629 - Database server patching CHG0597642 - EFS separation of production and non-production US1 CHG0597631 - EFS separation of production and non-production CA1

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your non-production Clarity SaaS applications
    • Resume all paused schedules

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • United States
        • Production-US1-001
        • Production-US1-002
        • Production-US1-003
        • Production-US1-004
        • Production-US1-005
        • Production-US1-006
        • Production-US1-007
        • Production-US1-008
        • Production-US1-009
        • Production-US1-010
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007
      • Canada
        • Production-CA1-002
        • Non-Production-CA1-002