Clarity SaaS Maintenance - ondemand.ca.com Certificate Renewal - CHG0857307

Saturday, 6 August — 1 hour
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: All Non-Production and Production

  • Summary: The Clarity SaaS team will be performing the following scheduled maintenance to improve the security and reliability of Clarity SaaS

  • Schedule: The maintenance will be performed at the start time listed in this announcement below.

  • Service Availability: The Clarity SaaS application will be available during the maintenance duration. The duration of this maintenance is scheduled for 1 hour.

  • Impacts: Customers that have a Clarity SaaS URL containing “ondemand.ca.com” will be impacted by this maintenance. No impacts to end users are anticipated, however, any configurations dependent on domain certificates will stop working if the new certificates are not utilized. In addition, custom interfaces that have the referenced certificate installed may not function properly after the maintenance is completed until the new certificate is installed.

  • Actions Required: For impacted customers, It is recommended that this information be provided to your security team for their review. If you have any custom integrations that utilize a downloaded copy of the referenced certificate, those integrations will need to be updated with the new certificate after the maintenance is completed. If required, you may now download a copy of the new certificate via this KB Article

  • Reference ID: CHG0857307

  • Details: The “ondemand.ca.com” SSL certificate is currently scheduled to expire on August 12, 2022. This maintenance will renew the certificate with a new validity date through November 6, 2027. Notes for this update:

    • No change to Certificate Authority issuing the certificate
    • No change to the root certificate

    If you have any questions, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Production-AU1-001
        • Production-AU1-002
        • Production-AU1-003
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003
      • Europe
        • Production-EU1-001
        • Production-EU1-002
        • Production-EU1-003
        • Production-EU1-004
        • Production-EU1-005
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003
        • Non-Production-EU1-004
      • United States
        • Production-US1-001
        • Production-US1-002
        • Production-US1-003
        • Production-US1-004
        • Production-US1-005
        • Production-US1-006
        • Production-US1-007
        • Production-US1-008
        • Production-US1-009
        • Production-US1-010
        • Production-US1-011
        • Production-US1-012
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007
        • Non-Production-US1-008
        • Non-Production-US1-009
      • Canada
        • Production-CA1-002
        • Non-Production-CA1-002
      • United States Federal
        • FedRAMP
          • Production-001
          • Non-Production-001