Clarity SaaS Maintenance - Non-Production 16.2.0.1 Pre Patch 3 Deployment - CHG1895805 - EMEA and APJ | December 2023 | History | Clarity SaaS

Group: Non-Production

Summary: This notification is to inform you that the Clarity SaaS team will be applying a product patch to your environment to address issues as identified below.

Schedule: The maintenance will be performed at the time listed in this notice.

Service Availability: The service will be unavailable within the duration of the maintenance. Although the duration of this maintenance is scheduled for 6 hours, we anticipate the duration to be shorter. You will be notified upon completion.

Impact: This maintenance will update Clarity SaaS with a product patch. This patch will not include new functionality.

Action Required: If you have been impacted by the issue detailed below, please test after this maintenance is completed to confirm the issue has been resolved.

Note: These issues will be addressed in your Production environment during the 16.2 upgrade for which you will receive a separate notification

Reference ID: CHG1895805

Details: In an effort to address recently identified issues with our Clarity service, the Clarity SaaS team is applying a product patch to your environment. The following issues are addressed as part of this maintenance activity:

DE78753 - MUX- Unable to publish status report or update an object instance's attachment attribute when there is a process which locks attributes. KB Article
DE78720 - Post upgrade to 16.2, unable to Preview or Publish a Status Report with Risks/Issues/Changes. KB Article

If you have any questions regarding this maintenance, please contact Broadcom Support.

Thank you,

Clarity SaaS Team