Clarity SaaS Maintenance - August Monthly Maintenance US

Saturday, 10 August — 12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Production and Non-production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to your production and non-production Clarity SaaS applications. Your production and non-production Clarity SaaS applications will be available during the scheduled maintenance duration.

  • Impact: No functionality updates are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your production and non-production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: See Below

  • Details: The below disruptive activities will be performed during this maintenance:

    • CHG2044742: SFTP server OS migration US Production And Non-Production SFTP service will not be available (Aug 10 ~09:00-14:00 UTC)
    • CHG2060460: DB OS environment patching US Production And Non-Production Environments will be down (Aug 10 ~09:00 15:00 UTC)
    • CHG2060429: Adapter OS environment patching US Production And Non-Production Environments will be down (Aug 10 ~09:00 15:00 UTC)

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • United States
        • Production-US1-001
        • Production-US1-002
        • Production-US1-003
        • Production-US1-004
        • Production-US1-005
        • Production-US1-006
        • Production-US1-007
        • Production-US1-008
        • Production-US1-009
        • Production-US1-010
        • Production-US1-011
        • Production-US1-012
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007
        • Non-Production-US1-008
        • Non-Production-US1-009