Clarity SaaS Maintenance - April Monthly Maintenance APJ

12 hours
Scheduled
Scheduled

  • Group: Non-production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to your Production Clarity SaaS applications. Performance of all environments may be degraded during the entire duration of the maintenance.

  • Impact: No functionality updates are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your Production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs, Interfaces, and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: See Below

  • Details: The below disruptive activity will be performed during this maintenance:

    • CHG2361518: Database upgrade, Production 15:00 to 03:00 UTC

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Affected components
    • Clarity SaaS
      • Asia Pacific
        • Production-AU1-001
        • Production-AU1-002
        • Production-AU1-003
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003