Cloud Secure Web Gateway

(formerly Web Security Service)

History for Cloud Secure Web Gateway →

Underway

Cloud SWG: General Product Maintenance May 12 - 15, 2025

Broadcom will perform general maintenance to the Cloud SWG Service. During this maintenance event all services will remain operational and available. Timing ...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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Underway

Cloud SWG: CAS Service Maintenance May 09 - 15, 2025

Broadcom will perform general maintenance to the Cloud SWG Service. During this maintenance event all services will remain operational and available. Timing ...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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Monitoring

Cloud SWG: Los Angeles, California (GUSLA) POP Degraded Performance

Customer connections using all access methods and connecting to the Los Angeles, California (GUSLA) POP may experience latency / decreased performance from t...

Point of Presence (POP) - Americas
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Upcoming Maintenance...

Scheduled

Cloud SWG: Reporting Infrastructure Maintenance (EU Region) May 13, 2025

Tuesday, 13 May — 4 hours

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (EU region) to improve stability and continue to optimize the service. Th...

Portal & Reporting
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Scheduled

Cloud SWG: Reporting Infrastructure Maintenance (US Region) May 13, 2025

4 hours

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (US region) to improve stability and continue to optimize the service. Th...

Portal & Reporting
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Scheduled

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) May 14, 2025

5 hours

Broadcom will perform maintenance on the following Cloud SWG sites on May 14, 2025 starting at 21:00 UTC, for a duration of 5 hours: Singapore (GSGRS11) Kual...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Africa
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Scheduled

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) May 15, 2025

Thursday, 15 May — 5 hours

Broadcom will perform maintenance on the following Cloud SWG sites on May 15, 2025 starting at 18:00 UTC, for a duration of 5 hours: Mumbai (GINMU1) Riyadh (...

Point of Presence (POP) - Americas Point of Presence (POP) - APAC Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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Scheduled

Infrastructure Maintenance (Multiple Products) May 16, 2025

Friday, 16 May — 4 hours

Broadcom will be performing infrastructure maintenance on May 16, 2025, starting at 04:30 UTC, for a duration of 4 hours. Impact There is no expected custome...

Global Services
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Scheduled

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) May 16, 2025

5 hours

Broadcom will perform maintenance on the following Cloud SWG sites on May 16, 2025 starting at 22:00 UTC for a duration of 5 hours: Columbia (GUSCO1) Portl...

Point of Presence (POP) - Americas
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Scheduled

Cloud SWG: High-Risk Isolation Service Update May 18, 2025

Sunday, 18 May — 10 hours

Broadcom will perform maintenance on the High-Risk Isolation (HRI) service to improve stability and continue to optimize the service. Timing The maintenance ...

Global Services
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Scheduled

Web Isolation/Cloud SWG: Document Isolation Service Update May 18, 2025

Sunday, 18 May — 8 hours

Broadcom will perform maintenance on the Document Isolation service, which is used to safely view documents remotely. The maintenance is part of our continuo...

Global Services
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Scheduled

Cloud SWG: General Product Maintenance (Multiple POPs) May 27 - 29, 2025

1 day and 6 hours

Broadcom will perform general maintenance to the Cloud SWG POPs in Paris, France (GFRPA) / Paris, France (GFRVE), Gaborone, Botswana (GBWGA), Harare, Zimbabw...

Point of Presence (POP) - Europe And The Middle East Point of Presence (POP) - Africa
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Scheduled

Cloud SWG: General Product Maintenance Bogota, Colombia (GCOBO) POP May 28, 2025

Wednesday, 28 May — 6 hours

Broadcom will perform general maintenance to the Cloud SWG POP in Bogota, Colombia (GCOBO) on May 28, 2025, starting at 03:00 UTC, for a duration of 6 hours....

Point of Presence (POP) - Americas
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Scheduled

Cloud SWG: General Product Maintenance Hong Kong (GCNHK) POP May 28, 2025

Wednesday, 28 May — 6 hours

Broadcom will perform general maintenance to the Cloud SWG POP in Hong Kong (GCNHK) on May 28, 2025, starting at 12:00 UTC, for a duration of 6 hours. In ord...

Point of Presence (POP) - APAC
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Recently Resolved / Completed

Complete Ended:

Web Isolation/Cloud SWG: Document Isolation Service Update May 11, 2025

Broadcom will perform maintenance on the Document Isolation service, which is used to safely view documents remotely. The maintenance is part of our continuo...

Global Services
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Complete Ended:

Cloud SWG: High-Risk Isolation Service Update May 11, 2025

Broadcom will perform maintenance on the High-Risk Isolation (HRI) service to improve stability and continue to optimize the service. Timing The maintenance ...

Global Services
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Previous Notices

Last incident at

History for Cloud Secure Web Gateway →