Resolved
After 1 hour and 37 minutes

We have not seen recurrence of latency issues and the service via Shanghai data center is fully operational. This incident is resolved.

Monitoring
After 36 minutes

We have resolved the previously reported concern with the Shanghai data center and normal performance has been restored. We are closely monitoring the data center performance.

Investigating

We are aware that customer connections to the Shanghai data center may have experienced decreased performance and high latency.

We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at:

Affected components