Cloud SWG: General Product Maintenance (Multiple Americas POPs) June 09 - 17, 2025

8 days and 4 hours
Scheduled
Scheduled

Broadcom will perform general maintenance to the Cloud SWG POPs in Los Angeles, California (GUSLA), Dallas, Texas (GUSDA), Las Vegas, Nevada (GUSLV), Columbia, South Carolina (GUSCO), Toronto, Canada (GCATO), Des Moines, Iowa (GUSDM) and Washington, DC (GUSAS) on June 09, 2025, starting at 04:00 UTC and completing on June 17, 2025 at 08:00 UTC. Please refer to the details below for location-specific information.

Impact

  • Expect the site to be completely unavailable during the maintenance window
  • No IP address changes will occur with this maintenance
  • Carefully review the information below to avoid disruption of service

Timing

  • Los Angeles, California (GUSLA): June 09, 2025, 04:00 UTC - June 09, 2025, 10:00 UTC
  • Dallas, Texas (GUSDA): June 10, 2025, 02:00 UTC - June 10, 2025, 08:00 UTC
  • Las Vegas, Nevada (GUSLV): June 11, 2025, 02:00 UTC - June 11, 2025, 08:00 UTC
  • Columbia, South Carolina (GUSCO): June 12, 2025, 04:00 UTC - June 12, 2025, 10:00 UTC
  • Toronto, Canada (GCATO): June 13, 2025, 02:00 UTC - June 13, 2025, 08:00 UTC
  • Des Moines, Iowa (GUSDM): June 16, 2025, 00:00 UTC - June 16, 2025, 06:00 UTC
  • Washington, DC (GUSAS): June 17, 2025, 02:00 UTC - June 17, 2025, 08:00 UTC

Required Action by Connection Method

  • IPsec: Switch to your secondary tunnel prior to the maintenance window
  • Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window
  • Agent: no actions required

Technical Support

Experiencing issues? Contact technical support by visiting here.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Columbia, South Carolina (GUSCO)
      • Dallas, Texas (GUSDA)
      • Des Moines, Iowa (GUSDM)
      • Las Vegas, Nevada (GUSLV)
      • Los Angeles, California (GUSLA)
      • Toronto, Canada (GCATO)
      • Washington, DC (GUSAS)