Cloud SWG: General Product Maintenance (Multiple APAC POPs) June 09 - 16, 2025

Broadcom will perform general maintenance to the Cloud SWG POPs in Singapore (GSGRS), Sydney, Australia (GAUSY), Osaka, Japan (GJPOS), Tokyo, Japan (GJPTK), Delhi, India (GINDE) and Mumbai, India (GINMU) on June 09, 2025, starting at 10:00 UTC, and completing on June 16, 2025 at 20:00 UTC. Please refer to the details below for location-specific information.

Impact

• Expect the site to be completely unavailable during the maintenance window.
• No IP address changes will occur with this maintenance.
• Carefully review the information below to avoid disruption of service.

Timing

• Singapore (GSGRS): June 09, 2025, 10:00 UTC - June 09, 2025, 16:00 UTC
• Sydney, Australia (GAUSY): June 10, 2025, 08:00 UTC - June 10, 2025, 14:00 UTC
• Osaka, Japan (GJPOS): June 11, 2025, 09:00 UTC - June 11, 2025, 15:00 UTC
• Tokyo, Japan (GJPTK): June 12, 2025, 10:00 UTC - June 12, 2025, 16:00 UTC
• Delhi, India (GINDE): June 13, 2025, 14:00 UTC - June 13, 2025, 20:00 UTC
• Mumbai, India (GINMU): June 16, 2025, 14:00 UTC - June 16, 2025, 20:00 UTC

Required Action by Connection Method

• IPsec: Switch to your secondary tunnel prior to the maintenance window
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window
• Agent: no actions required

Technical Support

Experiencing issues? Contact technical support by visiting here.

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