Cloud SWG: General Product Maintenance : Abu Dhabi on October 15, 2024

Tuesday, 15 October 5 hours
Scheduled
Scheduled

Broadcom will perform general maintenance to the Cloud SWG Service on Abu Dhabi datacenter on October 15, 2024, starting at 18:00 UTC and completing on October 15 2024 at 23:00 UTC. Please see below for the exact maintenance window.

Carefully review the information below to avoid disruption of service.

Impact

Expect the site to be completely unavailable during the maintenance window.

IP address maintenance will be performed as part of this maintenance. If you have restrictive access policies and allow our existing network ranges you won't be impacted. Please review our best practices and published network ranges in the following article

https://knowledge.broadcom.com/external/article/167174.

Required Action by Connection Method

  • IPsec: Switch to your secondary tunnel prior to the maintenance window.
  • Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.
  • Agent: no actions required.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com/services/cloud-secure-web-gateway.

Affected components