Cloud Secure Web Gateway Maintenance

Tue, 13 Jun 17:00 — Fri, 16 Jun 00:00 UTC 2 days and 7 hours

Complete

The maintenance is now complete. Thanks for your patience.

00:02 UTC - 16 June 2023

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

17:00 UTC - 13 June 2023

Scheduled

The Cloud Secure Web Gateway site's globally will undergo maintenance between June 13, 2023 17:00 UTC and June 16, 2023 00:00 UTC, lasting for a duration of up to 2 hours.

Timing

Maintenance will start per region as following:

APAC: June 13, 2023 17:00 UTC
EMEA: June 14 20:30 UTC
Americas: June 15 2023 21:30 UTC

Impact

Cloud SWG Cloud Firewall Service (CFS) and Secure Access Cloud (SAC) service will be unavailable for brief period of time during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security or on the main Cloud SWG Portal page at https://portal.threatpulse.com/.

For real time updates and status visit and subscribe to Broadcom Service Status: https://status.broadcom.com

02:18 UTC - 6 June 2023

Began at:

17:00 UTC - 13 June 2023

Affected components

Cloud Secure Web Gateway
- Point of Presence (POP) - Americas
  - Buenos Aires, Argentina (GARBA)
  - Columbia, South Carolina (GUSCO)
  - Dallas, Texas (GUSDA)
  - Des Moines, Iowa (GUSDM)
  - Las Vegas, Nevada (GUSLV)
  - Los Angeles, California (GUSLA)
  - Mexico City, Mexico (GMXMC)
  - Montreal, Canada (GCAMO)
  - Portland, Oregon (GUSPO)
  - Sao Paulo, Brazil (GBRSP)
  - Toronto, Canada (GCATO)
  - Washington, DC (GUSAS)
  - Bogota, Colombia (GCOBO)
- Point of Presence (POP) - APAC
  - Auckland, New Zealand (GNZAU)
  - Bangkok, Thailand (GTHBA)
  - Beijing, China (ACNBJ)
  - Delhi, India (GINDE)
  - Hanoi, Vietnam (GVNHA)
  - Hong Kong (GCNHK)
  - Islamabad, Pakistan (GPKIS)
  - Jakarta, Indonesia (GIDJK)
  - Kuala Lumpur, Malaysia (GMYKL)
  - Manila, Philippines (GPHMA)
  - Melbourne, Australia (GAUME)
  - Mumbai, India (GINMU)
  - Osaka, Japan (GJPOS)
  - Seoul, South Korea (GKRSE)
  - Shanghai, China (ACNSH)
  - Singapore (GSGRS)
  - Sydney, Australia (GAUSY)
  - Taipei, Taiwan (GTWTA)
  - Tokyo, Japan (GJPTK)
- Point of Presence (POP) - Europe And The Middle East
  - Abu Dhabi, UAE (GAEAD)
  - Amsterdam, the Netherlands (GNLAM)
  - Ankara, Turkey (GTRAN)
  - Athens, Greece (GGRAT)
  - Brussels, Belgium (GBEBR)
  - Bucharest, Romania (GROBU)
  - Copenhagen, Denmark (GDKCP)
  - Dover, England (GGBDO)
  - Dubai, UAE (GAEDX)
  - Dublin, Ireland (GIEDU)
  - Frankfurt, Germany (GDEFR)
  - Helsinki, Finland (GFIHE)
  - Lisbon, Portugal (GPTLI)
  - London, England (GGBLO)
  - Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
  - Manama, Bahrain (GBHMA)
  - Milan, Italy (GITMI)
  - Milan, Italy (GITMO)
  - Nicosia, Cyprus (GCYNI)
  - Oslo, Norway (GNOOS)
  - Paris, France (GFRPA) / Paris, France (GFRVE)
  - Riyadh, Saudi Arabia (GSARI)
  - Stockholm, Sweden (GSESK)
  - Tel Aviv, Israel (GILTA)
  - Valletta, Malta (GMTVA)
  - Vienna, Austria (GATVI)
  - Warsaw, Poland (GPOWA)
  - Zurich, Switzerland (GCHZU)
  - Ljubljana, Slovenia (GSILJ)
  - Zagreb, Croatia (GHRZA)
  - Belgrade, Serbia (GRSBE)
  - Tallinn, Estonia (GEETA1)
  - Vilnius, Lithuania(GLTVI)
  - Riga, Latvia (GLVRI)
  - Dammam, Saudi Arabia (GSADA)
- Point of Presence (POP) - Africa
  - Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)