Cloud SWG: CASB Gatelets Degraded Performance

We have monitored the service for stability and this incident shall now be closed.

As part of our investigation, we've confirmed only the below sites were impacted:

• London, England (GGBLO)
• Dover, England (GGBDO)
• Brussels, Belgium (GBEBR)
• Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
• Dublin, Ireland (GIEDU)
• Tel Aviv, Israel (GILTA)
• Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)

This issue is now fixed. Customers should no longer experience degraded performance from the service.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are currently investigating an issue with Cloud SWG. Customers sending traffic through the CASB Gatelets service in EMEA may experience degraded performance.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.