Cloud SWG Control Services Maintenance - September 22, 2026

11 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform a general maintenance to the Cloud SWG Control and Reporting Services on Tuesday, 22nd of September, starting at 21:00 UTC, for a duration of 11 hours.

Please review the section below as some impact may occur during the maintenance.

Impact

  • Localization Service Monitoring infrastructure (LSM):
    • In Cloud Portal, you might not see the site connection details for the locations during the maintenance window. Real-time traffic filtering will not be impacted by this maintenance.
  • System for Cross-domain Identity Management (SCIM):
    • SCIM service may be intermittently unavailable during the maintenance window
    • Portal may see intermittent connectivity issues with SCIM
    • User and Group synchronization will not be available, but existing user and group information and policy will continue to work
  • Self-Managed Certificate Service (SMC):
    • Users may experience Self-Managed Certificate (SMC) service disruption during the maintenance window. Real-time traffic filtering will be impacted for customers using the SMC service.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com/services/cloud-secure-web-gateway.

Affected components
    • Point of Presence (POP) - Americas
      • Bogota, Colombia (GCOBO)
      • Buenos Aires, Argentina (GARBA)
      • Columbia, South Carolina (GUSCO)
      • Dallas, Texas (GUSDA)
      • Des Moines, Iowa (GUSDM)
      • Las Vegas, Nevada (GUSLV)
      • Los Angeles, California (GUSLA)
      • Mexico City, Mexico (GMXMC)
      • Montreal, Canada (GCAMO)
      • Portland, Oregon (GUSPO)
      • Santiago, Chile (GCLSA)
      • Sao Paulo, Brazil (GBRSP)
      • Toronto, Canada (GCATO)
      • Washington, DC (GUSAS)
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Bangkok, Thailand (GTHBA)
      • Beijing, China (ACNBJ)
      • Delhi, India (GINDE)
      • Dhaka, Bangladesh (GGDDH)
      • Hanoi, Vietnam (GVNHA)
      • Hong Kong (GCNHK)
      • Islamabad, Pakistan (GPKIS)
      • Jakarta, Indonesia (GIDJK)
      • Kuala Lumpur, Malaysia (GMYKL)
      • Manila, Philippines (GPHMA)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Shanghai, China (ACNSH)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Abu Dhabi, UAE (GAEAD)
      • Amsterdam, the Netherlands (GNLAM)
      • Ankara, Turkey (GTRAN)
      • Athens, Greece (GGRAT)
      • Belgrade, Serbia (GRSBE)
      • Beirut, Lebanon (GLBBE)
      • Brussels, Belgium (GBEBR)
      • Bratislava, Slovakia (GSKBR)
      • Bucharest, Romania (GROBU)
      • Budapest, Hungary (GHUBU)
      • Copenhagen, Denmark (GDKCP)
      • Dammam, Saudi Arabia (GSADA)
      • Doha, Qatar (GQADO)
      • Dover, England (GGBDO)
      • Dubai, UAE (GAEDX)
      • Dublin, Ireland (GIEDU)
      • Frankfurt, Germany (GDEFR)
      • Helsinki, Finland (GFIHE)
      • Kuwait City, Kuwait (GKWKC)
      • Lisbon, Portugal (GPTLI)
      • Ljubljana, Slovenia (GSILJ)
      • London, England (GGBLO)
      • Madrid, Spain (GESTO)
      • Manama, Bahrain (GBHMA)
      • Milan, Italy (GITMO)
      • Muscat, Oman (GOMMU)
      • Nicosia, Cyprus (GCYNI)
      • Oslo, Norway (GNOOS)
      • Paris, France (GFRVE)
      • Prague, Czech Republic (GCZPR)
      • Riga, Latvia (GLVRI)
      • Sarajevo, Bosnia and Herzegovina (GBASA)
      • Stockholm, Sweden (GSESK)
      • Skopje, North Macedonia (GMKSK)
      • Tallinn, Estonia (GEETA1)
      • Tel Aviv, Israel (GILTA)
      • Tirana, Albania (GALTI)
      • Valletta, Malta (GMTVA)
      • Vienna, Austria (GATVI)
      • Vilnius, Lithuania(GLTVI)
      • Warsaw, Poland (GPOWA)
      • Zagreb, Croatia (GHRZA)
      • Zurich, Switzerland (GCHZU)
    • Point of Presence (POP) - Africa
      • Abuja, Nigeria (GNGAB)
      • Accra, Ghana (GGHAC)
      • Algiers, Algeria (GDZAL)
      • Cairo, Egypt (GEGCA)
      • Dakar, Senegal (GSNDA)
      • Gaborone, Botswana (GBWGA)
      • Harare, Zimbabwe (GZWHA)
      • Johannesburg, South Africa (GZASO)
      • Lilongwe, Malawi (GMWLI)
      • Luanda, Angola (GAOLU)
      • Lusaka, Zambia (GZMLU)
      • Maputo, Mozambique (GMZMA)
      • Nairobi, Kenya (GKENA)
      • Port Louis, Mauritius (GMUPL)
      • Rabat, Morocco (GMARA)
      • Tunis, Tunisia (GTNTU)
      • Windhoek, Namibia (GNAWI)
    • Portal & Reporting
      • Cloud Portal
      • PAC File Management System (PFMS)
    • Global Services
      • SCIM Service
      • Data Center Selection  Services