Cloud SWG: General Product Maintenance (Multiple POPs) June 18 - 19, 2025

Broadcom will perform general maintenance to the Cloud SWG POPs in Buenos Aires, Argentina (GARBA), Mexico City, Mexico (GMXMC), Montreal, Canada (GCAMO), Taipei, Taiwan (GTWTA), and Abu Dhabi, UAE (GAEAD) on June 18, 2025, starting at 02:00 UTC, and completing on June 19, 2025, at 22:00 UTC. Please refer to the details below for location-specific information.

Impact

• Expect the site to be completely unavailable during the maintenance window
• No IP address changes will occur with this maintenance
• Carefully review the information below to avoid disruption of service

Timing

• Montreal, Canada (GCAMO) : June 18, 2025, 02:00 UTC to June 18, 2025, 08:00 UTC
• Taipei, Taiwan (GTWTA) : June 18, 2025, 12:00 UTC - June 18, 2025, 18:00 UTC
• Buenos Aires, Argentina (GARBA) : June 19, 2025, 00:00 UTC - June 19, 2025, 06:00 UTC
• Mexico City, Mexico (GMXMC) : June 19, 2025, 06:00 UTC to June 19, 2025, 12:00 UTC
• Abu Dhabi, UAE (GAEAD) : June 19, 2025, 15:00 UTC - June 19, 2025, 22:00 UTC

Required Action by Connection Method

• IPsec: Switch to your secondary tunnel prior to the maintenance window
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window
• Agent: no actions required

Technical Support

Experiencing issues? Contact technical support by visiting here.

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