Cloud SWG: Control Services (CMS, CTC and PFMS) Maintenance November 19, 2025

6 hours
Scheduled
Update

Update:

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

  • Start Date: November 19, 2025, at 22:00 UTC
  • End Date: November 20, 2025, at 04:00 UTC
Scheduled

Broadcom will perform maintenance to the following Cloud SWG Services:

  • Customer Management Service (CMS)
  • Cloud Traffic Controller (CTC)
  • PAC File Management System (PFMS)

Timing

The maintenance window will begin on November 20, 2025, at 16:30 UTC, lasting for a duration of 6 hours.

Impact

No customer impact is anticipated, this is informational only.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support.

For real time updates and status visit and subscribe to Broadcom Service Status.

Affected components
  • Cloud Secure Web Gateway
    • Portal & Reporting
      • PAC File Management System (PFMS)
    • Global Services
      • Data Center Selection  Services