Cloud SWG: High-Risk Isolation Service Update December 7, 2025
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Broadcom will perform maintenance with a temporary impact to the High-Risk Isolation (HRI) service on December 7, 2025 starting at 17:00 UTC for a duration of 4 hours.
Impact
The activity only affects Cloud SWG customers who use High-Risk Isolation (no impact on dedicated Web Isolation tenants).
For approximately 30–60 minutes at the start of the maintenance window, end users will be unable to browse isolated to high-risk websites. End users will receive a Cloud SWG "Network Error" page for the failed requests.
-
Cloud Secure Web Gateway
-
Global Services
- Web Isolation
-
Global Services
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Text Message{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
-
Google Chat
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Broadcom Service Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Broadcom Service Status.