Cloud SWG: vPOPs in Singapore Service Outage
We have monitored the service for stability and this incident shall now be closed.
Between August 1, 2025 at 15:05 UTC and August 5, 2025 at 05:15 UTC a subset of customer connections to the following sites may have experienced service unavailability:
- Bangkok, Thailand (GTHBA)
- Hanoi, Vietnam (GVNHA)
- Kuala Lumpur, Malaysia (GMYKL)
This issue only impacted a small set of Cloud SWG Localization Zone infrastructure. As of August 5, 20205 at 05:15 UTC the issue is resolved and we continue to monitor the service.
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Cloud Secure Web Gateway
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Point of Presence (POP) - APAC
- Bangkok, Thailand (GTHBA)
- Hanoi, Vietnam (GVNHA)
- Kuala Lumpur, Malaysia (GMYKL)
- Singapore (GSGRS)
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Point of Presence (POP) - APAC
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