[Rescheduled]Cloud SWG: General Product Maintenance (Multiple Americas POPs) June 05 - 06, 2025
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Update
Please be advised that the date/time for this maintenance has been changed, with POP(s) now excluded. The impact, however, remains unchanged. Here is the updated schedule:
Updated Schedule
- Start time: June 05, 2025, at 03:00 UTC
- End time: June 06, 2025, at 07:00 UTC
Updated/Removed POP(s):
- Buenos Aires, Argentina (GARBA)
- Mexico City, Mexico (GMXMC)
- Montreal, Canada (GCAMO)
Broadcom will perform general maintenance to the Cloud SWG POPs in Mexico City, Mexico (GMXMC), Buenos Aires, Argentina (GARBA), Montreal, Canada (GCAMO), Portland, Oregon (GUSPO) and Sao Paulo, Brazil (GBRSP) on June 02, 2025, starting at 21:00 UTC and completing on June 06, 2025 at 07:00 UTC. Please refer to the details below for location-specific information.
Impact
- Expect the site to be completely unavailable during the maintenance window
- No IP address changes will occur with this maintenance
- Carefully review the information below to avoid disruption of service
Timing
- Buenos Aires, Argentina (GARBA): June 02, 2025, 21:00 UTC - June 03, 2025, 03:00 UTC
- Mexico City, Mexico (GMXMC): June 03, 2025, 03:00 UTC to June 03, 2025, 09:00 UTC
- Montreal, Canada (GCAMO): June 04, 2025, 02:00 UTC to June 04, 2025, 08:00 UTC
- Portland, Oregon (GUSPO): June 05, 2025, 03:00 UTC to June 05, 2025, 09:00 UTC
- Sao Paulo, Brazil (GBRSP): June 06, 2025, 01:00 UTC to June 06, 2025, 07:00 UTC
Required Action by Connection Method
- IPsec: Switch to your secondary tunnel prior to the maintenance window
- Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window
- Agent: no actions required
Technical Support
Experiencing issues? Contact technical support by visiting here.
For service status and maintenance updates visit and subscribe to Broadcom Service Status.
-
Cloud Secure Web Gateway
-
Point of Presence (POP) - Americas
- Portland, Oregon (GUSPO)
- Sao Paulo, Brazil (GBRSP)
-
Point of Presence (POP) - Americas
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Text Message{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
-
Google Chat
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Broadcom Service Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Broadcom Service Status.