Resolved

The underlying issue has been resolved and the service is now fully functional.

Monitoring

We have completed initial analysis and successfully resolved portal login concerns. We will continue to monitor the services for the next 24 hours and will provide updates if there are any changes.

Update

We are still investigating the previously reported concern. We will continue to provide further updates as new information becomes available.

Please note that no other Symantec Cloud Workload Protection functionality is affected, and workloads remain protected.

Update

We are still investigating the previously reported concern. We will continue to provide further updates as new information becomes available.

Please note that no other Symantec Cloud Workload Protection functionality is affected, and workloads remain protected.

Investigating

We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that no other Symantec Cloud Workload Protection functionality is affected, and workloads remain protected.

Began at:

Affected components